The Business Phone System Built for Irish SMBs
Dromlik routes, answers, and logs every call your business receives from a single dashboard, so your team spends less time managing the phone system and more time serving customers.
Keep your existing number · No setup fees
Smart routing for every incoming call.
- Drag-and-Drop Call Flows. Build IVR menus, business-hours rules, and ring groups without a developer.
- Smart Call Routing. Route by department, caller history, or time of day — first available, round robin, or simultaneous ring.
- Ring Groups & Queues. Group agents by skill or team, with overflow and voicemail fallback built in.
- Keep Your Number. We handle porting from your current provider, so you can keep the number clients already know.
Everything your team needs to talk.
- HD Voice Calling. HD voice calling across desk phones, mobile, and desktop — same number everywhere.
- Mobile App / Softphone. Answer the business line from a personal phone without ever giving out a personal number.
- Smart CRM Pop-Ups. Instantly see customer details from HubSpot, Salesforce, Zendesk, or Zoho when a known number calls.
- Team Messaging. Chat alongside calls, so every warm transfer comes with context, not guesswork.
- Built-In Video Conferencing. Video conferencing is included too, for the occasional client call that needs screen sharing.
A single inbox for every customer conversation.
- Omnichannel Inbox. Voice, SMS, and WhatsApp with the same contact land in one thread — no switching apps to see the full history.
- Outbound Calling. Make calls with the right caller ID every time, whether from a desk phone, mobile, or laptop on the road.
- Click-to-Dial. Call contacts directly from your CRM — no manual dialing or mistyped numbers.
- Unified Business App. One clean app for desktop, browser, and mobile — built to feel like modern software, not a legacy PBX panel.
AI handles the wrap-up for you.
- Call Recording. Record every call with searchable storage for disputes, training, and quality assurance.
- Automatic Call Transcription. Every call is transcribed automatically and made searchable from the dashboard.
- AI Call Summaries. Get concise AI-generated summaries so managers can understand each call in seconds.
- Voicemail-to-Text. Receive voicemail transcriptions directly in your email or Slack.
- Automatic CRM Call Logging. Sync call activity to your CRM automatically — no manual data entry required.
Want calls answered even when no one's free?
Never miss a call again. Niamh, our AI receptionist, answers calls in a natural Irish accent, speaks 20+ languages, and can book appointments, qualify leads, or transfer calls automatically.
Works with the tools you already use.
There’s no need to change the way your business works. Dromlik connects to the tools you already use and automatically updates them with call recordings, transcripts, AI summaries, and customer details the moment each call ends.
Ready to stop losing calls?
Keep your existing number — we handle the porting. No setup fees, full support during the switch, live within 24 hours.
Know a business this could work for?
Refer a business to Dromlik and earn rewards through our referral programme.