Never Lose a Customer After Hours
Your phones don’t stop ringing at 5pm — but your team does. Dromlik ensures every call is handled professionally, whether it’s midnight, a bank holiday, or your busiest hour.
The Cost of Silence
When your phone goes unanswered, your business pays the price.
of callers won’t leave a voicemail
They’ll call your competitor instead.
of voicemails never convert to business
Voicemail is where leads go to die — callers hang up and move on.
of calls come outside business hours
Evenings, weekends, and holidays are peak inquiry times.
First impressions happen on the phone.
How Dromlik Keeps You Open
Four powerful features working together to ensure you never miss a beat.
Smart time-based routing
Define exactly when your team is available. Calls during business hours ring your team directly. Outside those hours, calls are seamlessly routed to your AI receptionist or an on-call number — automatically.
- Set hours per day of the week
- Different schedules per department
- Instant switchover — no manual toggling
Never caught off guard
Pre-load Irish bank holidays or add your own custom closures. Your phone system knows when you’re closed and handles calls with the right greeting and routing — without you lifting a finger.
- Pre-loaded Irish bank holidays
- Custom closure dates
- Automatic greeting updates
Calls go where they should
Route calls based on time, caller ID, department, or custom conditions. Urgent calls can reach an on-call mobile. Repeat callers get VIP treatment. You set the rules — Dromlik follows them.
- Multi-condition call flows
- VIP caller recognition
- Escalation paths for urgent calls
Your 24/7 team member
When nobody’s available, your AI receptionist steps in. It answers calls naturally, handles FAQs, takes messages, and can even book appointments — giving every caller a professional experience, day or night.
- Natural conversation handling
- FAQ & booking automation
- Call summaries delivered to your inbox
How It Works
A Customer Calls
Someone rings your business number at 8pm on a Tuesday.
Dromlik Checks the Rules
Business hours, holidays, and routing conditions are evaluated instantly.
The Call is Handled
Routed to on-call staff or answered by your AI receptionist — your choice.
You Get the Summary
Transcription, caller details, and action items delivered to your inbox.
Stop Losing Business Overnight
Sound like something that could save you time and money? Grand. Let’s chat about how Dromlik can keep your phones covered around the clock.