Make & Receive Business Calls Directly in Microsoft Teams

Keep your existing business numbers and phone system features — your team just uses Microsoft Teams to make and receive calls. No new hardware, no disruption.

Features

Everything your team needs to call from Teams

Dromlik connects your professional phone system to Microsoft Teams, giving your team a unified calling experience.

Make & Receive Calls in Teams

Your team makes and receives business calls directly from the Microsoft Teams app — on desktop, mobile, or browser. No separate phone app needed.

Keep Your Business Numbers

No need to change your existing phone numbers or SIP provider. All your current business lines work seamlessly through Teams.

Advanced PBX Features in Teams

Time-based routing, IVR menus, call queues, ring groups, and more — features that aren't available with standard Microsoft calling plans.

Connect Teams & Non-Teams Users

Teams users and desk phone users can call each other internally for free. Everyone stays connected, regardless of what device they use.

Work From Anywhere

Your team can take business calls from home, the office, or on the go. Use Teams on desktop, mobile, or browser — or your existing desk phones.

Save on Calling Costs

Eliminate costly Microsoft domestic and international calling plans. Keep your existing SIP provider and save on licensing fees.

How It Works

Up and running in days, not weeks

We handle the entire setup so your team can focus on what they do best.

01

We Set Up Your System

Dromlik configures your cloud phone system and connects it to your Microsoft Teams environment. We handle all the technical setup.

02

Your Team Gets Connected

Each team member is linked to their Teams account. They can immediately start making and receiving business calls from the Teams app.

03

You're Live

Your business numbers ring directly in Teams. Calls, voicemail, call routing, and all your phone system features work seamlessly.

Integrations

Integrate with your favorite tools

Our business phone system connects seamlessly with the CRMs, helpdesks, and collaboration platforms your team already uses — so every call, contact, and conversation stays in sync.

Why Dromlik + Teams

The simplest way to add business calling to Teams

Most Irish SMBs already use Microsoft Teams for chat and meetings. With Dromlik, you can add professional business calling without the complexity or cost of Microsoft’s own calling solutions.

Comparison

Why Dromlik beats native Microsoft calling

See how Dromlik Teams Connect compares to Microsoft’s own calling solutions across cost, features, and reliability.

Cost & Flexibility
Scenario
Microsoft Native
Dromlik Teams Connect
User Flexibility
Every user needs a Teams Phone license and Calling Plan.
Only pay for Teams licenses for those who actually use Teams.
Frontline Staff
High cost to give a warehouse/shop worker a full Teams setup.
A Dromlik license is enough — no additional Microsoft licenses needed if they don't use Teams.
Minute Waste
Use them or lose them.
Only pay for what you use.
Calling Rates
Expensive, highly margined per-minute rates.
Low, competitive per-minute rates.
Features & Management
Scenario
Microsoft Native
Dromlik Teams Connect
Centralized Admin
Split management between Teams Admin and Carrier portal.
One single portal (Dromlik) to manage every extension and device.
Call Queuing
Basic / Limited logic.
Advanced (Round Robin, Longest Idle, etc.).
IVR / Auto-Attendant
Simple menus only.
Multi-level, visual drag-and-drop IVR.
Call Recording
Requires pricey additional licenses.
Built-in, compliant recording for all users.
Hardware
Must be "Teams Certified".
Use any SIP phone (Yealink, Cisco, Poly, etc.).
Resilience & Support
Scenario
Microsoft Native
Dromlik Teams Connect
Teams Goes Down
Total communications blackout.
Instant failover to Dromlik App or Desk Phone.
Internet Outage
No way to receive calls.
Automatic rerouting to Mobile/GSM via Dromlik.
Support
Massive global ticket queue.
Expert support from the Dromlik team.
Licensing Requirements

In addition to your standard Dromlik UCaaS licenses, businesses will need Call2Teams licenses along with either an Office 365 Phone System add-on or E5 licenses to enable calling within Microsoft Teams.

Ready to call from Teams?

Book a quick demo and we’ll show you how Dromlik integrates with Microsoft Teams for your business.