Salesforce Integration

The phone system built for Salesforce

Connect Dromlik’s business phone system to Zendesk and give your support team instant caller context, automatic ticket logging, and click-to-call — all inside the tools they already use.

Instant

Caller ID Pop-ups

Zero

Manual Data Entry

100%

Call Logging

1-Click

Calling from Salesforce

Integration Features

Everything Your Sales Team Needs, Built In

Dromlik’s Salesforce integration streamlines your entire call workflow, so your sales and support teams can focus on what matters — closing deals.

Click-to-Call from Salesforce

Click on any phone number in Salesforce to instantly start a call. No dialling, no switching tabs — just click and talk.

Live Call Screen Pops

When a Salesforce contact calls, their full profile pops up instantly — name, company, deal stage, and history. Know who's calling before you answer.

Automatic Call Logging

Every inbound and outbound call is automatically logged in Salesforce with date, time, duration, and status. Your CRM stays accurate with zero data entry.

Auto Contact Creation

Receive a call from an unknown number? Dromlik can automatically create a new Salesforce contact or lead, so no opportunity slips through the cracks.

Full Call Control in Salesforce

Hold, transfer, record, mute, and manage calls without leaving Salesforce. All your call controls are right where you're already working.

Contact Synchronisation

Salesforce contacts sync to your Dromlik phone system in real time. See caller names on any device — desk phone, mobile, or desktop app.

Why Dromlik + Salesforce

The Best Phone System for Salesforce

Most VoIP providers bolt on CRM integration as an afterthought. Dromlik is built for modern sales teams that live in Salesforce — with a native integration that actually works.

More than a phone system — a unified platform

Dromlik gives your team phone calls, video conferencing, messaging, call centre tools, and CRM integration — all in one platform. Built with AI call handling, smart routing, and analytics that help businesses deliver world-class sales and support.

Phone System
Video Conferencing
Call Centre
AI Receptionist
Messaging
CRM Integration
Getting Started

Up and Running in Minutes

Connect

Link your Dromlik PBX to Salesforce in minutes — no IT team needed.

01
Map Users

Associate Salesforce users with Dromlik extensions so calls route to the right people.

02
Start Selling

Click to call from Salesforce, see screen pops on inbound calls, and let the auto-logging do the rest.

03

Ready to supercharge your Salesforce?

Join the growing number of businesses connecting their phone system to Salesforce with Dromlik. Book a demo and see it in action.