Meet Niamh, Your AI Receptionist
Never miss a reservation again! Niamh handles every call 24/7, makes and modifies bookings, and keeps your guests happy, so your team can focus on what matters most.
- 24/7 Availability
- OpenTable & TheFork Integrations
- Speaks Irish English
Official Trade Partner 2026
Restaurants Association of Ireland
“Every missed call is a missed table. Dromlik solves the busy-shift dilemma with an AI receptionist that handles phone enquiries and bookings — so your team can focus on the guest in front of them.”
Why Choose Niamh
More Bookings. Less Chaos.
Niamh seamlessly integrates into your restaurant, responding and taking action just as you would.
24/7 Availability
Never miss a call or booking opportunity. Niamh answers every call, day and night, ensuring your revenue never sleeps.
Smart Reservation Management
Seamlessly create, modify, and cancel reservations. Direct integration with OpenTable, The Fork, and other leading systems.
WhatsApp Follow-ups
Automated confirmations and reminders via WhatsApp. Reduce no-shows and keep guests informed effortlessly.
Reduced Staff Stress
Free your team from phone duties during busy service. Let them focus 100% on the guests in your restaurant.
Smart Call Routing
Complex queries? Niamh intelligently transfers calls to the right person, with full context and notes.
Increased Revenue
Capture every booking opportunity. Restaurants using Niamh see significant increases in reservations from previously missed calls.
HOW IT WORKS
Seamless From Call to Confirmation
Niamh seamlessly integrates into your restaurant, responding and taking action just as you would.
Guest Calls Your Restaurant
Whether it’s during a busy Friday night service or at 3am, Niamh answers every call with a warm, professional greeting.
Niamh Handles the Request
Using advanced AI, Niamh understands the caller’s needs — whether booking a table, asking about your menu, or modifying an existing reservation.
Booking Syncs Automatically
Reservations are instantly added to your OpenTable, The Fork, or other integrated booking system. No double-bookings, no confusion.
Guest Receives Confirmation
Automatic WhatsApp or SMS confirmation is sent to the guest, along with reminders closer to their visit to reduce no-shows.
SEAMLESS INTEGRATIONS
Works With Your Existing Systems
- Real-time availability sync
- Automatic booking confirmations
- Two-way calendar updates
- Modification & cancellation handling
OpenTable
TheFork
ZenChef
Zapier
SMS
…and many more integrations
POWERFUL FEATURES
Everything You Need to Manage Calls
Niamh speaks English and handles international guests in their preferred language.
Get instant email alerts for complex queries, special requests, or VIP guests.
All data is securely handled and stored in compliance with European regulations.
Track call volumes, booking patterns, and peak times with detailed insights.
Review conversations for quality assurance and staff training purposes.
Connect any phone number — mobile, landline, or VoIP. Niamh adapts to your setup.
Caller Satisfaction
Guests love the instant, friendly service
Availability
Never miss a call, day or night
More Bookings
Average increase in captured reservations
Response Time
Simple, Transparent Pricing
Choose the plan that fits your restaurant’s needs. All plans include our core AI features.
Starter
Features Included:
- 500 call minutes
- 50 SMS/WhatsApp messages
- Support for 2 languages
- Email notifications for calls
- Daily summaries with suggested actions
- Web-based app with insights and call history
Business
All from Starter, Plus:
- 1,000 call minutes
- 100 SMS/WhatsApp messages
- Support for 4 languages
- Platform integrations
- Management of re-bookings and cancellations
- Name recognition from previous calls
Pro
All from Business, Plus:
- 2,000 call minutes
- 300 SMS/WhatsApp messages
- Support for 10 languages
- Seamless continuity with call history
- Ability to enrich the assistant with additional content (menus, brochures, etc.)
Get Started
Hire Niamh to Work for You
We handle the setup—you just enjoy the results.
Complete a quick onboarding form with your restaurant's info, hours, and booking preferences.
1
Our team creates your custom assistant, then refines it based on your testing and feedback.
2
Launch Niamh and start capturing every reservation—24/7, from day one.
3
Ready to Never Miss a Booking Again?
Join forward-thinking Irish restaurants using Niamh to capture more reservations, reduce stress, and deliver exceptional guest experiences.
- No setup fees
- Free 7-day trial
- Cancel anytime
FAQs
Common Questions
Everything you need to know about Niamh and how she can help your restaurant.
How does Niamh integrate with my existing phone system?
Niamh works with any phone system — mobile, landline, or VoIP. You can set up delayed forwarding (so you answer first, and Niamh picks up if you’re busy) or direct forwarding (Niamh handles all calls). Setup takes less than 15 minutes with our support team.
Does Niamh work with our reservation system?
Yes! Niamh has direct integrations with OpenTable, The Fork, ZenChef and more. Reservations sync in real-time, ensuring no double-bookings or confusion.
What languages can Niamh speak?
Niamh is fluent in English (with a natural Irish accent) and over 20 other languages. She automatically detects the caller’s language and responds accordingly — perfect for international tourists.
How much does Niamh cost?
We offer flexible plans starting from €125/month, based on your call volume and feature needs. All plans include a free 7-day trial with no setup fees. Contact us for a custom quote tailored to your restaurant.
Will callers know they're speaking to an AI?
Niamh is designed to be helpful and transparent. While she handles calls professionally and naturally, she will politely identify as an AI assistant when asked directly. Most callers simply appreciate the quick, efficient service.
What happens if Niamh can't handle a request?
Know a business this could work for?
Refer a restaurant or hospitality business to Niamh and earn rewards through our referral programme.